Ace Turtle has reported the launch of KAT Support – a committed support to give best in class endeavor review technical support to its customers utilizing their platform for omni-channel change.
Ace Turtle has reported the launch of KAT Support – a committed support to give best in class endeavor review technical support to its customers utilizing their platform for omni-channel change. The master at the Ace Turtle KAT Support team will support retail marks all through their adventure on the omni-channel platform. The KAT support team at Ace Turtle comprises of uniquely prepared application engineers who have sole duty of venture support and customer benefit, answer specialized inquiries regarding the platform and show the separate particular abilities of the arrangements.
The KAT Support of Ace Turtle is additionally furnished with a state of the art command Center that receives best practices to be on top of things as far as recognizing issues faced by the retail marks on its platform. Utilizing top of the line machine learning capacities, the command focus self-recuperates a portion of the repeating issues to empower a conclusion to-end, consistent support and quick resolution for the brands.
Ace Turtle’s technology enables brands to have a solitary perspective of requests and stock and the consistent joining of on the web and offline retail channels causes brands to assemble their promoting and deals methodology all the more effectively.
A committed helpline and email support has additionally been set up for retail brands to contact Ace Turtle KAT Support team for any specialized issues they face in utilizing the platform.
Giving more information regarding this, Kapil Bhatia, Chief Technology Officer, Ace Turtle said “Building a world class support infrastructure is one of the critical component of a successful technology platform. As we continuously strive towards making our platform extremely efficient and futuristic, we also realize the importance of empowering our clients in terms of better utilization of our platform for their omni-channel transformation. Our KAT support team aims at becoming the lifeline of our platform and diligently assist our brands in their endeavor to seamlessly integrate with our platform”.
Over the most recent couple of months, Ace Turtle has strengthened its technology team through best level contracts from top corporates and additionally start-ups. Ace Turtle has additionally as of late graduated as one of the 14 startups of the most recent Microsoft Accelerator Cohort. The partnership with Microsoft Accelerator has helped Ace Turtle in updating its platform through utilization of machine learning and artificial intelligence.