Amdocs has declared that it has effectively assisted Vodafone India with automating its charging operations, upgrading the experience of clients.
Amdocs software is likewise empowering Vodafone India to take off new services, offers and service gets ready for its post-paid buyers and endeavor clients quicker. Amdocs executed its Service Monetization suite at Vodafone India in 2015, and in this manner, in 2016, marked a multi-year services contract to oversee and robotize operations.
The transformation has empowered Vodafone India to decrease the length of charging cycles and convey precise bills to all its post-paid clients speedier. This has brought about a superior client encounter and enhanced income acknowledgment. Amdocs services likewise empowers Vodafone India to dispatch new offers and plans in record time, empowering them to be more light-footed in reacting to advertise circumstances.
“At Vodafone India, our clients are at the core of all that we do, and we are centered around constantly enhancing the client encounter, henceforth this transformation was critical for us. We have effectively enhanced the client involvement in the zones of bill conveyance and exactness.” said Vishant Vora, Chief Technology Officer at Vodafone India. “The transformation likewise empowered us to altogether enhance our digital contributions to clients empowering them to get their record data and services through digital channels, for example, the My Vodafone APP and Vodafone sites on an ongoing premise.”
“Vodafone India is a solid buyer mark worked throughout the years by constantly concentrating on the client,” said Gary Miles, Chief Marketing Officer at Amdocs. “Our items give the dexterity expected to rapidly develop and react to customer requests in a problematic market, while empowering an assortment of service gets ready for various portions of purchasers. This empowers Vodafone India to convey an unrivaled client experience and win client steadfastness in one of the world’s most aggressive markets.”
Amdocs Intelligent Operations is a piece of AmdocsONE, an open, secluded and integrated solution set intended to quicken the business’ dynamic and nonstop digital transformation.