Avaya has announced that Gaurav Passi, leader in the cloud-based communications industry, has joined Avaya as President of its cloud business gathering.
Avaya Holdings Corp. has announced that Gaurav Passi, leader in the cloud-based communications industry, has joined Avaya as President of its cloud business gathering. Answering to Jim Chirico, Avaya President and CEO, Passi will be in charge of further accelerating the company’s conveyance of cloud-based solutions and driving proceeded with force to develop Avaya’s market share in UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) around the world.
“I am excited that Gaurav, a demonstrated leader, with an outstanding track record for driving accomplishment in cloud innovation, is joining Avaya. This move is a game changer.” said Chirico. “Gaurav is the opportune individual to accelerate our penetration in this key, strategic development area of our business. His achievement in formulating and executing strategies, creating innovation and building high performing teams separates him from others in the business. Gaurav’s addition to our leadership team will be invaluable as we twofold down on the different dimensions of cloud including public, private and hybrid solutions to open significant value for our clients and partners.”
Passi brings over a decade of cloud-industry official experience to Avaya. Most recently, he was working as Executive VP, Products and Technology at Five9, where he spearheaded the improvement, modernization and development of the company’s contact focus cloud advertising. He has also held senior leadership positions with P&L obligation and supervising item strategy and execution at Deutsche Telekom Hosted Business Services, Amdocs Inc. and Ciena Corporation.
“Leading Avaya’s cloud business is an energizing chance and I am eager to work intimately with the clients and an exceptionally talented Avaya team to rapidly advance our position driving innovation and digital transformation in the cloud,” said Passi. “The company’s massive install base along with our ability to penetrate new markets and add new clients shows an unparalleled chance to expand our impression as a major power in both UCaaS and CCaaS. Avaya will be the partner of decision for organizations of all sizes looking for the advantages of vigorous and scalable cloud-based communications solutions.”
In its release of financial outcomes for the third fiscal quarter finishing June 2018, Avaya affirmed that it had more than 3 million seats in the cloud across its private and public cloud contributions in UCaaS and CCaaS, and that cloud-based solutions presently speak to approximately 11% of total income. Mid-market cloud MRR became 43% and enterprise cloud MRR developed 107% quarter over quarter amid that same period, outpacing average industry development rates. In simply the last seventy five percent Avaya has launched a public cloud customer facing facade, a CCaaS offering for enterprise, a mid-market UCaaS multi-tenant solution, a cloud Master Agent program, and started stretching out its retail cloud offering to key international markets.
