Avaya has regarded five U.S. partners for their outstanding support, contribution and commitment to innovation. Top U.S. Partners perceived in Innovation, Midmarket, Cloud and Service
Avaya’s Partner of the Year Awards celebrate pioneers crosswise over four categories (Innovation, Midmarket, Cloud and Service) in addition to presenting an award for Overall U.S. Partner of the Year.
The accompanying victors were reported amid Avaya ENGAGE in New Orleans:
- Innovation Partner of the Year: Arrow Systems Integration, Inc.
Arrow Systems Integration, a unified communications industry pioneer, utilized its profound expertise with Avaya solutions to create Connect SDKs for Avaya Breeze. The organization propelled a Quick-Start IoT Developer Toolkit that gives the assets important to implement a proof of concept communications workflow, enabling new workflows to go from concept to reality in a matter of minutes.
- Midmarket Partner of the Year: Carousel Industries of North America, Inc.
Carousel Industries causes IT and business pioneers drive innovation through integrated solutions. As a trusted Avaya partner, Carousel followed up staggering growth in 2016 to accomplish outstanding offers of Avaya Midmarket solutions over the past year. Their business staff of more than 250 field and 40 inside deals associates hold more than 100 midmarket certifications. Carousel’s midmarket achievement is because of its vertical expertise, steadfast customer base, growth-centered salesforce, and profoundly rooted strategic relationship with Avaya.
- Cloud Partner of the Year: AT&T
Within the first year of propelling Avaya Cloud Communications and Contact Center Service (ACCS-E), AT&T contracted with three US-based national clients and built a pipe of 50+ opportunities. AT&T’s offer guide for FY18 incorporates development comprehensively, consideration of Breeze and Oceana, and a dispatch of Powered by Avaya IP Office for mid-market.
- Service Partner of the Year: ConvergeOne, Inc.
ConvergeOne is a solitary source supplier for IT needs, from telephone systems and computer networks, to equipment and application development. Following up last year’s wins for Avaya Service Partner of the Year and Overall Partner of the Year, ConvergeOne again conveyed unimaginable results in 2017 that incorporate best-in-class retail, discount, co-conveyance on-time reestablishment rate, and percent of updates sold with retail maintenance. The organization additionally had outstanding achievement positioning Avaya solutions to our customers through overhauls and greenfield opportunities that resulted in the general growth of its maintenance base.
- Overall Partner of the Year: Cincinnati Bell Technology Solutions, Inc.
Cincinnati Bell Technology Solutions conveys a three-decade-long tradition as an outstanding Avaya partner. Concentrated on Enterprise and Upper-Midmarket, the organization serves an extensive variety of customer verticals over the entire Avaya solution portfolio. Standing one next to the other with Avaya, CBTS developed its Avaya business with YoY product increments of 55 percent and services growth of 5 percent. With an expanded concentrate on customer satisfaction, the organization additionally expanded its CSAT scores by 6 percent year over year.
