iValue InfoSolutions has discussed about their upgrades in “Go To Market” strategy, towards accomplishing next multi year goals.
iValue InfoSolutions has discussed about their upgrades in “Go To Market” strategy, towards accomplishing next multi year goals, by utilizing on various Digital Transformation tools.
The first activity is on Customer experiences through Analytics, for its top 6000+ Customers, around Customer Life Cycle Adoption structure. Customer bits of knowledge are utilized for daily call planning, directed campaigns, touching base at right arrangement of customer list for occasions for particular arrangement of arrangements being advanced, Digital deals campaigns for lead age thus on. The last 3 quarters have seen extraordinary achievement in developing business structuredly through more profound comprehension of every one of the customers and their future needs, in view of examination of most recent 6+ years adoption patterns.
The second activity is on AI based CRM for overseeing many open doors with every one of our market confronting group. The tool manages the business group proactively on commitment levels for every chance to help in amplifying change of prompts conclusion in twofold fast time. AI engine likewise suggests new target customers customized for every deal asset by replication of late accomplishment with comparative kind of customers crosswise over 12 geographies. Analytics and AI CRM initiatives also throws new opportunities for each of OEM and focused partners of iValue, for cross and up sale opportunities, at each of their Customers.
The 3rd initiative was to categories and align offerings from 30+ OEMs in to 6 solution stacks around Digital Transformation needs of Enterprise Customers covering Security Analytics, Availability & Performance management, Next Gen Security, Automation with Consolidation, Hybrid cloud migration & management along with relevant Service needs around these stacks.
The 4th initiative was to automate all interactions between iValue and its team through a cloud based HRMS tool, both on desktop and mobile, for empowering anytime, anywhere and any device option, enabling quick response and resolution of all its stake holder needs. Integration of Customer Analytics, AI CRM and SAP ERP are progressing at rapid pace for seamless exchange of information for all strategic, business and transactional needs. Continuous enhancement and integration are helping iValue enhance efficiency with agility for faster turnaround to their OEM and Partner needs.
The 5th organization wide initiative was the rollout of Balanced Score Card for effective implementation and timely rollout of its strategic initiatives for achieving the next 5-year growth plans, through enhanced alignment and collaboration with OEMs and Partner network.
The 6th initiative is around Services focus with most enterprise customers in their digital transformation journey requiring proven models to cut on time and risk. We intent to actively complement our Partners capabilities to meet this evolving customer service needs in the DX space.
“We believe in growing together! We continue to invest on growth opportunities for our OEM and Partners’ which has helped us grow consistently at 50% + CAGR since inception.” said Mr Nagabhushan, VP – Business Strategy at iValue InfoSolutions. “We will continue to invest in leading-edge technologies for empowering our OEM, Partner and internal team, to accelerate and maximize profitable growth for all.”
