Technology optimization is now extending its scope to improvise enterprise communications as well, which so far seemed to limit only to personal communication.
Businesses in recent times are completely different from what they use to be a decade ago. What seemed to be least likely to affect ones’ business has now become a vital factor that defines success of the same business. These days more can be done sitting from one location than in past. Eventhe technology is evolving to let professionals do more from the same pool of resources. This idea has been a central theme of pretty much every new technology that has either been invented or optimized.
Technology optimization is now extending its scope to improvise enterprise communications as well, which so far seemed to limit only to personal communication. It’s not only mobile phones that are now capable of functioning smartly. Even communication endpoints, often referred to as office deskphones or office terminals, are also technologically advance and have been optimized to make global workforce more flexible and productive. Just like mobile devices are now no more just mobile phones but smartphones, same goes for deskphones and office endpoints as well.
Having talked about the advancements on office endpoints and deskphones let us see what is the difference and how is it changing the way enterprise communication is taking place.
Not very long ago, I was asked by many professional acquaintances what this buzz about IP telephony was. What has IP protocol to do with simple intercom set-up or pick and dial an office handset? Internet Protocol – IP, entered the world of business communications way before it made it reached the consumer communication market. So how does it matter? Well, having IP phones or VoIP handsets means lower costs, more productivity, efficient team engagement and quick response to any internal and or external communication. With IP being the medium to transmit voice data, the immediate technological advantage is something similar to having a strong broadband connection. The experience can be explained with an analogy of browsing any webpage over a broadband connection. With Voiceover IP enabled phones voice information travels as chunks of data packets, which allows voice information (human speech) to be crystal clear and fast.The data packets sent can avoid unwanted noise signals to tamper data and because it uses a packet based data switching it eliminates communication delays. This simply means our business communication is just heavy browsing on broadband with voice being the data.
Having a VoIP handset or IP phone means, one can expect better call processing like call transfer, call forward, call pick-up, conference calls, group dialing, information paging on endpoints and access to voice mails and all this with a single touch. This is surely something that either involved complexities or were absent in old age Analog and digital desk phones. From the perspective of facility managers it just cannot get easier to set up an IP handset for new users or removing existing ones as IP phones are part of the existing IP setup and hence, can be managed from a central location. Adding to this is the ability of VoIP endpoints to fetch power of Ethernet cables and avoid a separate power adaptor. Not only this saves power and saves power cost but also the effort and complexities to lay-down cables and maintain them throughout the infrastructure.
To sum it all up, the equation we get is, having an IP endpoint saves considerable costs, by means of avoiding additional cabling to never ending maintenance. In addition, job of any facility management team becomes much easier with IP endpoints, allowing them to address other critical facility related issues. Even users can be more productive using advance call processing features. With this we can for sure answer the question “should an enterprise go for an IP phone?” Yes. There can however be a follow-up query, what are some known VoIP handsets or IP phones available in market that one may consider?
Depending on them for whom the set-up is to be made there are multiple options available in the market. There are VoIP phones designed for company executives, office staffs, front desks operators and premium products for top level management one may explore the right fit.
For professionals who are new to this can fetch updates from this World Wide Web by looking for VoIP phones for business communications.
